All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active church membership; and nonviolent peacemaking.
MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.
Receptionist (12th Street) in Akron
April 16, 2013
September 1, 2013
The Receptionist is the first contact people have, either on the phone or in person, when they call or visit MCC. By directing calls and helping visitors, the receptionist provides a valuable service for MCC U.S., serves as an important link for those contacting MCC, and becomes knowledgeable about many of MCC's programs and goals. This position coordinates airport pick-ups for staff at the Akron office and for visitors to the office. Hours are 8:00 a.m. to 5:05 p.m. with 1 hour off at lunch, a 30-minute break in the morning and a 15-minute break in the afternoon.
This position is a service worker (volunteer) position. MCC pays for travel to and from assignment, and provides complete living expenses for service workers plus a small monthly stipend.
Individuals interested in this position should send a letter of intent and current resume to Emily Stednick at email@example.com.
- Pleasant telephone personality
- Enjoys meeting people
- Knowledge of computer and Microsoft office
- Good keyboarding skills
- Basic recordkeeping and clerical skills
- Previous experience as receptionist an asset
The receptionist is part of Administrative Services, which is a support department of MCC, providing housing, reception, maintenance, recordkeeping, dining hall, mailing services, and general office support at MCC's Akron office. Staff include both Service Workers and salaried workers.
Within Administrative Services, there are several sub-units: Printing and Mailing, Hosting Services, Maintenance, and Records/Library/Archives. The receptionist is part of the Hosting Services and reports to the Director of Administrative Services.
1. Answers and directs all incoming phone calls. Fields questions from callers.
2. Welcomes all office visitors, fields their questions and connects them with appropriate staff.
3. Coordinates travel to and from transportation terminals for MCC staff and visitors. Complete Monthly Travel Reports, calculate weekly car charges for MCC Akron office and service workers, and collect, process, and tabulate earned mileage for service workers. Provide travel information weekly to Hosting Services Team.
4. Trains new drivers to do airport trips.
5. Schedules room assignments for groups and individuals staying at the MCC guest houses, and updates the MCC Lodging List, the ongoing list of who is currently lodging on campus.
6. Screens and directs emails coming to MCC's general email address.
7. Takes a turn carrying the MCC on-call phone evenings and weekends.
8. Manages the automatic locking system, a computer-access system through which guest house and conference building doors are locked and unlocked in relation to meeting schedules.
9. Prepares and circulates daily staff newsletter (AOS), Prepares monthly MCC calendar.
10. Sells stamps, phone cards and meal tickets to staff.
11. Unlocks office doors in the morning and locks doors and turns off lights at 5:00 pm.
12. Performs other clerical and hosting functions as requested by the Director of Administrative Service.
Akron PA (pop 3,500) is a small town in Lancaster County, Pa., about 10 miles from Lancaster City (pop. 55,000). Lancaster County is ethnically diverse, with significant numbers of recent immigrants. In 2010 the Akron Elementary School next door to the MCC office reports students newly arrived from 10 countries speaking multiple languages. Lancaster County is home to large Mennonite, Amish and Brethren in Christ communities characterized by theological as well as racial/ethnic and cultural diversity in addition to many other church traditions. Millersville University, Franklin and Marshall College, and Elizabethtown College (founded by Church of the Brethren) are located in Lancaster County. There are a number of smaller private, Bible and community colleges. Approximately 53 MCC U.S. staff work in Akron with another 5 workers three miles away in the MCC East Coast Ephrata Office.
The Akron office is an open office environment, featuring dividers between departments rather than walls.
The person will be a part of Akron Connection Service Program which is a service unit connected to MCC’s offices in Akron & Ephrata Pa. This is a small unit, typically between 6-10 adults. Some of the group activities include 2 annual retreats, some community meals, monthly outings, occasional Bible studies and impromptu gatherings.